Privacy Policy Overview

This privacy policy explains how Petal Palette processes personal data for its florist workshop and local flower order services. It follows the data lifecycle from collection through use, sharing, retention, and deletion, and applies to the website grouppeanutphoto.click.

Policy guidance

This section outlines how information handling, individual rights, and support channels are addressed within this notice.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site functioning and secure.

We collect only the data needed to handle inquiries, orders, and site operation.
02

How We Collect Data

We receive personal data when you contact us through the contact form, by email, by phone, or in person, and when you submit a bouquet request or related service preference. Technical data is generated automatically when you visit the website or interact with its pages.

Most information comes directly from your messages, forms, or order steps.
03

Cookie Types

Essential cookies support basic site operation, such as page delivery and form handling. Preference cookies help remember privacy choices. We do not confirm active analytics or advertising cookies for this website.

Cookie use is limited to operational and preference functions.
04

Cookie Controls

We use essential cookies for site operation and cookies that remember privacy preferences. Because tracking is not enabled, we do not state that analytics or marketing cookies are in active use. If your browser blocks cookies, some site functions may not work as intended.

Cookie preferences can be adjusted through browser settings and, where available, site preference controls.
01

Why We Use Data

We use personal data to respond to bouquet requests, confirm budget and color preferences, check availability, process payment, arrange studio pickup or local delivery, and provide order-related updates. We also use technical data to operate the website, maintain security, and support reliable delivery of pages and forms.

Processing is tied to the order and communication steps described for the workshop.
02

Service Providers and Operational Sharing

We may share personal data with service providers that support website hosting, technical delivery, communication handling, or order-related administration. These recipients are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Operational recipients are used only where they help us run the service.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with law, respond to lawful requests, protect our rights, or address security and fraud concerns. Any disclosure is limited to what is reasonably required for the stated purpose.

Disclosure may occur when a legal duty or valid authority requires it.
User Rights

Your Privacy Rights

You may ask us to confirm whether we hold personal data about you, request access to it, and seek correction of inaccurate information. In some cases you may also object to processing, ask for deletion, or request restriction of processing, subject to legal and operational limits.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How Rights Requests Are Handled

To protect privacy, we may ask for enough information to verify your identity and understand the scope of your request. We then review the request, apply any legal exceptions that may be relevant, and respond through a suitable contact channel.

Requests are handled through a verification and review process before any action is taken.
Data Retention

Retention and Deletion

We retain personal data for the period needed to respond to inquiries, complete orders, manage delivery or pickup, maintain records, and meet legal or accounting obligations. When the relevant purpose ends, data is deleted, anonymized, or archived only where a continued legal basis requires it.

Data is kept only for as long as it serves the purpose for which it was collected.
Policy Updates

Changes to This Policy

When we make material changes, we will update the notice on the website and use a reasonable method to draw attention to the update where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We may revise this notice when our processing practices or legal obligations change.

Contact for Privacy Matters

Email contact
support@grouppeanutphoto.click
Telephone contact
+47 40 44 96 45
Postal address
Setesdalsveien 23, 4616 Kristiansand S
Privacy inquiries

Use the contact details below for questions about this notice or the handling of your data.